And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing.Aug 16, 2022 · Best answer by fireguy_6364. more than likely the app is needing an update to make it compatible with the latest update your phone received. did you receive a security patch or was it a large OS update? what phone is it? purchased from TMO or brought in as a BYOD (Bring Your Own Device)? T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1597; Streaming ; Streaming on ...The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know. N. NTBAS.I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while.On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics 2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...To complete this request, please contact Customer Care by calling 1-800-937-8997, or by dialing 611 from your T-Mobile phone. Yea, if there was something wrong in the account setup you would have had to call us to get that resolved. We don't have access to your account to see what's going on or make changes.Aug 25, 2022 · I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ... Jun 17, 2022 · Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed. "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain. So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ... About this app. arrow_forward. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place : · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans.It doesn't seem to work for prepaid T-Mobile customers. The menus at prepaid.t-mobile.com are slightly different, and don't seem to have the necessary options. Prepaid customers definitely seem to be second class customers at T-Mobile. First, the T-Mobile app doesn't work for us. It says "Sorry we're not ready for you yet. Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. Oct 9, 2021 · After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ... Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1596; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all.Oct 11, 2021 · When using the t-mobile app after signing in an error page keeps popping up. It says “Sorry, Something went wrong. We weren't able to process your request at this time. Please try again later.” There are two buttons at the the bottom that say ‘Dismiss’ and ‘Try again’. Oct 27, 2020 · I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag... This is extremely annoying and not the first time it’s happened. I’ve been a customer with T-Mobile for almost 10 years. I’ve bought multiple things online, through customer service, and in stores. I purchased an Apple Watch earlier today. Boom! No problem. I try and purchase some accessories and ke...Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.1 reply. I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no longer working with either the mobile app or web access. I use this info to verify billing of clients. Obviously as all cellular companies ...1 reply When I log in on the web using my laptop or my cell phone, this error appears. F451 Service Unavailable "UH oh; it looks like we have our wired crossed!" Login on the T-Mobile app; this error message appears. "Sorry we're not ready for you yet; we're working on improving your app experience."does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.” icon Best answer by tmo_lauren Hey there!We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps!We want you to have an easy time setting up your service at a new place so I'm sorry you're running into trouble. Usually this happens when the Xfinity user ID wasn't transferred along with the service. Are you able to create a new ID for the new address here? Let me know if this helps and I'm also happy to get things started from my end.The phone number you provided is already registered.log in now. Link phone number Please enter a phone number you would like to link to your account. For verification purpose, we will send a free text message containing the confirmation code to this phone number. Yup, same issue is still persisting.Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 123; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 156; Gateways and devices 718; Troubleshooting 1591; Streaming ; Streaming on Us 33; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 6; Blog ...Jul 19, 2022 · T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on ... Same, I can buy anything or upgrade its annoying. been trying for a few days. Then you call they said its a 2 hour wait please go online or use app to purchase but all I get it eh “oops we hit a snag” bs. I hope someone from T-mobile answers. The trade in price on the phone when I did get someone was less than was online was giving me and ...3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile •Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 5.1.2.3 - released Jan 28th 2016). However, when I launch the "T-Mobile" app I get the screen saying:-SORRY, WE'RE NOT READY FOR YOU YET! Unfortunately the T-Mobile app is not yet ready for your account type.Nov 24, 2021 · My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days! Guys stop trying to access your account. a senior rep told me that REBEL accounts dont have the capability to login into web or app based accounts and due to that you won’t be able to login anywhere. Pls wait for Tmobile to actually send you a email when they allow rebel account holders to login. About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH. Feb 8, 2022 · Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GB T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...Jul 20, 2022 · T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an... Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...What appears to happen is that if you try to login with your phone number, and if T-Mobile thinks that you need to reset your password, there is absolutely no way to login to your account. You can't even use the mobile app. (You also can't login to contact support, because that requires logging in to My T-Mobile, and they have no email address ...T-Mo App gets stuck in a loop. The app prompts for my TMo-ID & Password; i enter the info and click log in. From there it gets stuck in a loop of showing “processing” and then a screen with just a spinning pink circle. It will sit for 15-30 minutes looping back and fourth between those two screens before finally just timing-out and having ...My app is stuck "Sorry it looks like we need a moment". 1 year ago. 1 reply. 95 views. S. sherzber. First activity. 0 replies. It's been like that for days!Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! Try the following steps if an app installed on your phone has any of these problems: Crashing. Won’t open. Won’t respond. Isn’t working properly. If the app that isn’t working is an Instant App, try these troubleshooting steps instead. After each step, restart your phone to see if it fixed the issue.This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 107; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 59; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ... June 12 and still happening. Tried to upgrade both phones on our account and crapped out in the store purchase process after Select Phone > Add to Cart > Choose Number > Select Accessories screen on PC and Mac. My existing phones are paid off, so in theory, I should be a flight risk you want to rope back into another 24-month contract, but you ... All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ...Jan 17, 2017 · So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process. The issue is completely on the T-Mobile side. (I can also see the debits/refunds on my credit card when I login to my CC’s website.) To repeat: when T-Mobile charges my card, the charge is allowed by my credit card company. Then, immediately afterwards, T-Mobile refunds the money back. The refund is also allowed by my credit card company.Oct 27, 2020 · I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag... prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users.It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...Sep 18, 2021 · And needless to say that I have tried on 4 different devices. iPhone, iPad, MacBook Pro, PC. All having the same issue. This seems to be a similar issue back in 2018 as many others have reported. This isn’t an isolated issue. I tested this out upgrading a non promotion item like an Apple Watch SE and got the same thing. Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen ...1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 108; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 724; Troubleshooting 1598; Streaming ; Streaming on ...All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ...About this app. arrow_forward. Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place : · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans.T-mobile usage shows incoming and outgoing texts between my husband and I that lasted all day up to almost 4am. I was asleep during that time. From the usage under his number it shows we were talking all day, but from my usage it shows when we were actually talking and the correct times.T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile •I’m using a Chromebook and Android phone, and it is way smoother on T-mobile than it was on Verizon. I’ve been on AT&T for a couple years, Verizon for maybe 16 years or so, and now T-mobile, and so far T-mobile has the best plan and service, but you never know what tomorrow will bring with wireless carriers. Fingers crossed here.T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 123; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 156; Gateways and devices 718; Troubleshooting 1591; Streaming ; Streaming on Us 33; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 6; Blog ...Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH. T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** But on the T-Mobile app, I switched auto pay payment method to Apple Pay and selected the new X1 card. And that worked. Now, when I log on to T-Mobile web site or app, it shows me that Auto Pay is scheduled with the last 4 digits of the X1 card. I will check after the auto pay date, but this should now work.Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106.T‑Mobile Delivers Industry‑Leading Customer and Cash Flow Growth in Q3 2022 and Raises 2022 Guidance for the Third Consecutive Quarter ‑ T‑Mobile Newsroom t-mobile r/tmobile •
Turn off Wi-Fi to ensure you're using the T-Mobile network. (Android only) Make sure you have the most recent T-Mobile Visual Voicemail app. If not, download it from Google Play. (Android only) Sync the inbox. For help, see T-Mobile Visual Voicemail app. (Android only) Clear the app cache and app data of the VVM app. (Visit the Devices page for .... Hentai naruto
The person you are trying to reach may have blocked your number, so you receive the “Person is not accepting calls” message. On most accounts, you can not talk to the person directly, but you can leave a voicemail. If that does not work, try calling another person you both know. N. NTBAS.But on the T-Mobile app, I switched auto pay payment method to Apple Pay and selected the new X1 card. And that worked. Now, when I log on to T-Mobile web site or app, it shows me that Auto Pay is scheduled with the last 4 digits of the X1 card. I will check after the auto pay date, but this should now work.It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last. Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.” icon Best answer by tmo_lauren Hey there!Try logging in to your Xfinity app, Xfinity Mobile app or online account with your Xfinity Internet username and password. Click the link to recover your Xfinity ID and password. Call (888) 936-4968 and speak with an Xfinity Mobile Specialist if you're a customer and see the "not a customer" screen when trying to access your account. If you're ...2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ... 1 reply. I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no longer working with either the mobile app or web access. I use this info to verify billing of clients. Obviously as all cellular companies ...Keeping things simple yet secure – the T-Mobile app allows you to do it all in one place. · Try the T-Mobile network with Network Pass. · Switch to T-Mobile in minutes with Easy Switch. · Compare network performance with Network Scorecard. · Manage your account, add and remove services, and change plans. · Pay bills, set-up autopay, and ... Feb 4, 2021 · 2 years ago. I was told the same thing back in January 2021, however, I just went into the app today (Mar 19) which looks/works almost identical to the website. My issue is that my long-time prepaid service for $3 - 30 mins or 30 txt works fine and I was able to put in my next payment due for April. My other “line” is the newer $15 prepaid ... Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 5.1.2.3 - released Jan 28th 2016). However, when I launch the "T-Mobile" app I get the screen saying:-SORRY, WE'RE NOT READY FOR YOU YET! Unfortunately the T-Mobile app is not yet ready for your account type.0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ....